1.1. Introduction

Terms and Conditions for Smart Cut Manufacturers

Welcome to the website of Smart Cut Manufacturers (Pty) Ltd. These Terms and Conditions govern your use of our website, located at https://www.smartcut.co.za/, and the purchase of products and services from us. By accessing our website, you signify your agreement to be bound by these Terms and Conditions. Should you dissent from any provision contained herein, you are precluded from using our website.

1.2. Definitions

For the purposes of these Terms and Conditions, the following terms shall bear the meanings ascribed hereunder: “Company” refers to Smart Cut Manufacturers (Pty) Ltd; “User” denotes any individual accessing or using the Website; “Customer” signifies a User who purchases Products or Services from the Company; “Website” pertains to the online platform operated by the Company; “Products” encompasses the specialised tooling and machinery offered by the Company; “Services” denotes any ancillary provisions or support furnished by the Company; “Content” includes all text, graphics, images, and other material displayed on our website.

1.3. Use of the Website

Permitted Use

Users are hereby granted permission to use the website solely for personal, non-commercial purposes, including but not limited to browsing available products and submitting requests for quotations.

Prohibited Use

The following actions are expressly prohibited: engagement in illegal activities, unauthorised access to any part of the website or its underlying systems, systematic or automated data scraping, misrepresentation of identity or affiliation, and any conduct that interferes with the proper functioning or security of the website.

1.4. Product Information and Orders

Product Descriptions

Information pertaining to product descriptions is provided for informational purposes only. While the Company endeavours to ensure the accuracy of such information, minor variations may occur. Users are advised to independently confirm all material details before making purchasing decisions.

Pricing and Quotes

Prices for products and services are not on the website. All orders are subject to a formal quotation process initiated by the User. The Company shall provide quotations detailing pricing, validity periods, and relevant terms.

Order Acceptance

The process of order acceptance shall be deemed complete upon the Company’s explicit confirmation, at which juncture a binding contract for the supply of Products or Services shall be established.

1.5. Payment, Delivery, and Returns

Payment Terms

General terms concerning accepted payment methods, invoicing procedures, and designated payment due dates shall apply to all transactions.

Delivery

Information regarding delivery terms, estimated timelines for dispatch and receipt, applicable shipping costs, and the allocation of responsibility for goods during transit shall be communicated to the Customer.

Returns and Refunds

Smart Cut Manufacturers (Pty) Ltd maintains a policy governing the return, exchange, and refund of Products. This policy stipulates the conditions under which returns are permissible, the applicable timeframes, and the requisite procedures for initiating such requests. Specific details may be provided upon request in a separate, comprehensive policy document.

1.6. Intellectual Property

Ownership

All content, trade marks, service marks, logos, and other intellectual property displayed or contained within the website are the exclusive property of Smart Cut Manufacturers (Pty) Ltd or its respective licensors.

Permitted Use of Content

Users are authorised to view, print, or download Content from the website strictly for personal, non-commercial purposes, provided that all proprietary notices are retained.

1.7. Disclaimers and Limitation of Liability

Website “As Is”

The website is provided on an “as is” and “as available” basis, without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by applicable law, Smart Cut Manufacturers (Pty) Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or in connection with the use of the website or the purchase of Products or Services.

1.8. User Accounts 

Account Creation

Should the creation of a user account be facilitated by the website, prospective users shall be required to fulfil specified eligibility criteria and provide accurate information for registration.

Account Security

Users bear sole responsibility for maintaining the confidentiality of their account credentials and for all activities conducted under their account.

1.9. Privacy

Data Protection

Your utilisation of this website is additionally governed by our Privacy Policy and Cookie Policy, which delineate our data processing practices and your rights concerning personal data.

1.10. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved through amicable negotiation followed by Alternative Dispute Resolution (ADR) methods like mediation and arbitration, and finally, civil litigation in courts if other methods fail.

1.11. Changes to Terms

The Company reserves the unilateral right to update, modify, or revise these Terms at any time. Any such changes shall become effective immediately upon publication on the website. Users are encouraged to review these Terms periodically.

1.12. Contact Information

For any inquiries or concerns pertaining to these Terms and Conditions, please contact us utilising the details provided on the Contact Us page of this website.